Welcome to Training95

Upcoming Courses

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Barry Marlow

All things rent, arrears and tenancy sustainability. These might be before the tenancy starts and afterwards. Everything focused on the customer – especially the Customer Experience/Service series. Try the Resistance is Useless if you need a service unsticking…


John Popham

John is a Digital Storyteller. His signature course will explain all. John uses digital tools to tell the stories of people doing great work; and helps others to tell their own stories. Apparently, John is the 20th most influential person in digital inclusion in the world, as well as no.2 on the “Top 50 Digital PowerPlayers in social housing and no.2 on The Guardian’s list of top Digital Inclusion Tweeters.


Mark Wingfield

Mark covers some of the most difficult personal safety and conflict issues you can imagine. Lone Worker, Stress Management and how to respond in the most difficult of situations. Mark invites you to participate to fully experience the benefit of his know-how.


Richard Paris

It’s been said that if you have any legal issue, you would want Richard by your side. Housing Law training that informs and entertains in ways that make the law memorable and applicable to all your housing issues.


Anna O'Halloran

One of the UK’s experts in Behavioural Insights and its application to social housing. Anna also delivers a range of Tenant Engagement courses that covers strategic needs and operational necessities that gives you a complete ‘how to’ engagement toolbox.


Eileen McCallum

Scotland-based, so anything relating to Scottish law will suit Eileen. Importantly, there is a course that focuses on Domestic Abuse and its implications for social landlords. Has been known to cross the border…


Phil Murphy

High rise issues? Fire safety? Involving tenants in the policy formulation of living in flats? Speaks from the heart and from lived experience. Revealing issues that may be uncomfortable to hear, Phil leaves no stone unturned in his course content.


Steph O'Halloran

Steph is an experienced learning and development professional leading key institutional development projects including the design and implementation of a new Leadership Competency Frameworks, and the redesign and delivery of in-house ILM Team Leader Programmes. Steph has also designed and delivered development activities to achieve strategic priorities. Steph is a qualified coach, ILM Accredited Action Learning Set Facilitator, CIPD qualified with a Masters in HR.


Lynda Hance

Lynda applies her extensive senior housing management experience and skills in planning and running training courses and projects. A qualified trainer, Lynda designs and delivers training on a wide range of relevant subject housing issues including governance, leasehold, resident involvement and housing management. You can expect an informative, informal and lively course, with a focus on how law, regulation and theory can be applied in the workplace.


Mushtaq Khan

An inclusive organisation that reflects local communities in the way that it thinks and behaves is a thriving business. Mushtaq works with organisations and people to deliver excellent services to a diverse customer base, sharing his extensive experience at Director and non-executive level.


Tony Smith

Probably the UK’s most knowledgeable I.T. systems consultant. Sharing time with Tony reveals how he recognises all those system glitches and issues that frustrate. Add to this the drive to self-serve and there is a mix of all things system-driven.

Contact us

Want to know more about Training95?
Don't hesitate to get in touch with us


TenantsHub CIC
50 Temple Road,
IP14 1AT

+44 208 123 5618